Posts tagged ‘feedback’
March 4th, 2012
It’s been a while since we updated RxCalc and we’d like to know what you, our users, would like to see in a new release. We’re definitely interested in making RxCalc what you want.
Would you like different Pharmacokinetics Algorithms? We currently use Creighton, but we could implement others.
Would you like TPN support? Are there general usability changes you’d like to see? How about email support? Maybe templates for commonly used starts?
Let us know, we’re listening.
May 30th, 2011
We’re a bit bummed at the moment, we must admit. We haven’t checked the App Store for RxCalc reviews in quit a while, so we decided today would be the day. It was not encouraging.
In part the reviewer “found it less than useless.” Ouch. That statement really cuts to our heart. We want RxCalc to be your “go to” Pharmacokinetics calculator, we really do. We believe it to be accurate.
What do you do when you get a review like this? In our case, nothing. The reviewer didn’t contact us. We can’t fix what he, or she, sees as a problem because we don’t know what that problem is.
So, TXRph, if you see this, please contact us at email@example.com, and tell us what’s wrong. If you can, please provide us with your calculations and what you expect them to be. We really want to get this stuff right. We have a PharmD on staff that verifies the calculations by exercising our algorithms, of which there are many different methods. Could it be your teaching lead you to expect a different set of numbers? Maybe, maybe not. If you see this, please, let us know how we can fix it.
There are thousands of users of RxCalc out there. We rarely get ratings from our users. It seems that we only hear from users that have a bad experience.
Take that how you will. We’d love to hear from you, good or bad.